Grand opening, up to 15% off all items.
- Unmissable offers designed for you
- Office Electronics
- Offers designed for Homes, offices, discover more
Computers & Components
Printers & Office Machines
Networking & Power Solutions
Software & Security
Accessories & Peripherals
TV, Audio and Visual
Security & Surveillance
(254) 757 444 11624/7 Customer support
(254) 757 444 11624/7 Customer support
© 2025 - Hollatech Traders
Please contact our customer service on +254732773843 or support@hollatech.co.ke before sending back the item to obtain an RA (return authorization).
Please carefully put back the item into its original packaging together with all the accessories and documentation.
Ship back the item to the specific address mentioned by our customer service agent. You will have to bear the cost of return unless the reason for return is our fault.
We will initiate refund to your initial mode of payment once we receive the product back together with its physical verification. Please use the next 7 business days estimation for your funds' to reflect in your account.
If you notice a defect or a damage in your item, please let us know as soon as possible. We will assist you in returning the item and will arrange for an exchange or a credit note.
Sale items are normally final sales and fall out of returns.
If you need to exchange an item with a different size or color or brand, do not hesitate to contact our customer service so that the exchange can be organized.
Shipping and handling charges are mostly non reimbursable except in cases where the return is due to our mistake.
We ensure that our return policy is clearly communicated to our customers on the website, in the customers' orders confirmation emails, stores as well as in all other communication with the customers during the sales.
We always attend to any return matters as fast as they arise and professionally in order to maintain customer satisfaction.